Administrative processing of shipments in the system (SAP)

Processing returns, complaints, and shipping discrepancies

Preparing and managing import and export documentation

Communication with carriers, the warehouse, and internal stakeholders

Identify and develop methods and processes to drive improvements where necessary

Proactively identify and resolve issues that can impact the customer

You have at least a bachelor’s degree or equivalent professional experience

Proficiency in MS Office is a must

Proficiency in both written and spoken Dutch and English is required

Dependable and able to work independently

SAP knowledge is a plus