Note: This position requires regular travel across Canada and the United States and hands‑on work in stores to support training, operational excellence, and leadership development initiatives.

Position Description

Reporting directly to the CEO/Founder, the Senior Training Manager / Director, Training & Development will lead the organization's learning, leadership development, operational training, and talent capability strategies. This role is responsible for creating scalable training systems that support company growth, operational consistency, leadership succession, and franchise success.

The successful candidate will serve as a key strategic partner to the Founder and executive leadership team, ensuring that all training programs, tools, and processes align with Real Fruit Bubble Tea's vision, values, operational standards, and expansion objectives.

Duties & Responsibilities

• Develop and execute the company's long‑term learni...