Service Administrator

Period : 5 months

Location : Quebec Quebec CAN G1P 3T3

Job Summary:

Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location

Key Responsibilities:

Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.

Assesses customers needs and gathers pertinent information Creates basic work orders in appropriate systems Provides some status updates to customers, as requested

Qualifications and Competencies

Competencies:

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Manages conflict - Handling conflict situations effectively, with a minimum of noi...