Join Alfa Laval as a Service Application Expert and make a meaningful impact on customer satisfaction. This role demands a blend of technical prowess and proactive service management.
As a vital contributor to the Service P&A group, you will oversee the delivery of complex support and offers to customers while ensuring seamless communication with partners and internal teams. Your expertise will help identify and implement enhancement solutions that align with customer specifications, solidifying Alfa Laval's market presence.
Key Responsibilities:
• Drive customer satisfaction through superior service support
• Create detailed proposals and manage offer backlogs
• Identify and propose technical upgrades to customers
• Communicate effectively with internal and external stakeholders
• Ensure adherence to quality business processes
Requirements:
• Engineering degree with relevant technical experience
• Minimum 4 years' experience with Alfa Laval systems
• I...