🔔 Get instant job alerts delivered to your inbox! Set up your first alert →
Home › Jobs Near Mexico › Service Center Team Lead
📍 Local Job Near You

Service Center Team Lead

🏢
Continental
📍 Santiago de Querétaro, Mexico
📍
Location Santiago de Querétaro
📅
Posted June 20, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

📋
Job Description

Job Description

Lead and optimize the Service Center operations, ensuring an efficient order-to-delivery cycle, high customer satisfaction, and alignment with commercial objectives. The role drives operational excellence, supports active sales execution, and leverages data to identify opportunities for growth and process improvement.

Key Responsibilities

1. Team Leadership & Development

  • Lead, coach, and develop the Service Center team to achieve performance and service goals
  • Identify capability gaps and implement upskilling initiatives
  • Oversee staffing, training, and performance management processes 

    • 2. Service Center Operations

  • Plan, direct, and monitor end-to-end order management activities (Contilink, phone, manual entry)
  • Ensure accuracy, efficiency, and compliance in operational processes
  • Act as escalation point for complex or high-impact issues
  • Build and maintain st...

    • Apply for This Job

    Submit Application

    Quick and secure application process

    📍 Location Details

    🌆
    City
    Santiago de Querétaro
    🗺️
    Country
    Mexico
    🚗
    Commute
    Local Area

    🔍 More Jobs Nearby

    Explore other opportunities in Santiago de Querétaro

    View Local Jobs