Be the face of customer service as a Service Centre Manager in Belron Canada’s retail operations. Lead a high-performing team while ensuring outstanding customer and community engagements.
Belron Canada is seeking a Service Centre Manager to transform customer experiences at its automotive service centres. You will bring over three years of leadership experience to enhance team performance and drive sales growth through effective coaching. Your focus will be on maintaining a positive environment that empowers staff to achieve their potential and uphold the brand's core values.
Key Responsibilities:
• Lead customer service initiatives with care
• Drive sales by identifying opportunities with the team
• Build a strong customer-first culture within the centre
• Manage operations and schedules effectively
• Monitor performance metrics for continuous improvement
Requirements:
• 3+ years in a leadership position
• Expertise in sales and customer-facing roles
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