Boost your career at Mainline Fleet Service as a Service Consultant, combining customer service with your interest in vehicles. Work in a supportive environment that values your contributions.
In this position, you will be vital in communicating between customers and technicians. You will oversee service requests, coordinate repairs, and deliver timely updates to customers, all while learning in a collaborative setting. This role is perfect for individuals keen to merge their passion for vehicles with strong customer service.
Key Responsibilities:
• Welcome and assist customers in store and via phone
• Accurately assess concerns and create work orders
• Communicate services, timelines, and costs to customers
• Coordinate workflow with technicians efficiently
• Update customers and secure approvals for additional tasks
Requirements:
• Valid driver’s license is required
• Organized with the ability to multitask effectively
• Prior automotive or service ex...