Position Summary

Leads continuous improvement initiatives within Service Operations across Latin America, driving efficiency, performance, and execution discipline through structured methodologies and data‑driven insights. This role is responsible for deploying, sustaining, and evolving the Service Continuous Improvement framework, leveraging the Vertiv Operating System (VOS) to improve service execution, standardize performance routines, and enhance KPI management. Acts as a regional partner to Service leadership, connecting LATAM execution with global standards, best practices, and improvement priorities.

Responsibilities

• Lead and coordinate continuous improvement initiatives focused on service efficiency, productivity, quality, and execution reliability across LATAM.
• Deploy, sustain, and evolve the Vertiv Operating System (VOS) within Service Operations, ensuring consistency with global standards and governance.
• Define, mon...