Job Title – Service Design Lead

Experience – 12 to 15 Yrs

Location – Bangalore, Hyderabad, Gurugram, Chennai

Looking for Service Designers with Telecom domain experience and looking to join within a month

Role Overview

The Service Design Specialist plays a key role in shaping and delivering end-to-end digital service experiences . This role focuses on understanding customer needs, designing seamless journeys, and driving continuous improvement across products and services to achieve measurable business and customer outcomes .

You will work at the intersection of research, design, business, and technology , creating innovative, scalable solutions that enhance customer experience and drive digital transformation.

Key Responsibilities

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