• Excellent Salary and Free Onsite Parking
• Career Development and Progression
• Corporate Discounts Available

This role will involve working closely with IT Management teams to ensure IT Services (Levels 2-3) are supported and maintained.

The Role

The purpose of our Full Time IT Service DeskAnalyst role is to ensure that our GPC Asia Pacific network of stores, warehouses and support offices across 400+ locations in Australia, New Zealand and South East Asia, receive 1st Level support for IT Services and Business Applications during our core business hours of 6am to 7pm, Monday to Friday.

Reporting to the IT Service Desk Manger, you will:

• Ensure IT Services are supported and maintained. 
• Provide day-to-day 1st level IT Service Desk support to users via phone and IT Self Service Portal  
• Record and update incidents and service requests utilising Service Now in alignment ...