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Service Desk Engineer
Randstad Technologies Recruitment
📍
City of London, United Kingdom
Location
City of London
Posted
July 04, 2026
Commute
Local Area
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Job Description
Service Desk Engineer
£30,000
London (100% On-site, 5 days per week)
A large firm is looking for an experienced Service Desk Engineer to join their IT team on a permanent basis. You will join an elite IT Service Desk team. This role is a prime opportunity to build a high-caliber professional background, serving as a key point of contact for daily technical issues, system configurations, and enterprise infrastructure management.
In this role, you will deliver vital first-level support, focusing on system availability, fast ticket resolution, and exemplary customer care:
Ticket Management: Logging, tracking, and resolving incidents end-to-end using Jira Service Desk.
Identity & Access Management: Administering user profiles, lockouts, provisioning, and permissions in Active Directory and Azure AD.
Infrastructure & Admin: Performing basic system diagnostics and administration within a Windows Server environment.
Modern Workplace Support:...
£30,000
London (100% On-site, 5 days per week)
A large firm is looking for an experienced Service Desk Engineer to join their IT team on a permanent basis. You will join an elite IT Service Desk team. This role is a prime opportunity to build a high-caliber professional background, serving as a key point of contact for daily technical issues, system configurations, and enterprise infrastructure management.
In this role, you will deliver vital first-level support, focusing on system availability, fast ticket resolution, and exemplary customer care:
Ticket Management: Logging, tracking, and resolving incidents end-to-end using Jira Service Desk.
Identity & Access Management: Administering user profiles, lockouts, provisioning, and permissions in Active Directory and Azure AD.
Infrastructure & Admin: Performing basic system diagnostics and administration within a Windows Server environment.
Modern Workplace Support:...