Duration:6 months

Location: Fully remote; occasional onsite visits (downtown Toronto) required for equipment pickup or internet-related needs

Schedule: Monday–Friday, shifts between 8:00 AM–8:00 PM (7.5‑hour shifts)

Hourly Pay Range: $22/- to $30/- per hour

Team & Stakeholders

What this job is about 

Your main job is to help Advisors, their Assistants and Multi-Advisor Corporations with their everyday IT problems, ranging from simple to complex, mainly over the phone. You will support them by helping them get their issues resolved efficiently and calmly.

You do not need to know everything on day one. There will be training and support provided as you learn more abou...