CRP is hiring a remote Service Dispatcher based in Mexico to coordinate daily field operations for electrical work (with a focus on panel upgrades and related service calls).
This role owns schedule execution—assigning crews, confirming customer readiness, coordinating materials/permits status with internal teams, and keeping jobs moving efficiently across California.Key ResponsibilitiesDaily Dispatch & SchedulingBuild and manage daily/weekly schedules for service technicians and crews across assigned territories.Dispatch jobs in real time, adjusting for job duration changes, cancellations, emergencies, and traffic/travel constraints.Confirm job readiness before dispatch (customer access, scope confirmed, required documents/permits status, materials availability).
Coordinate same-day changes with technicians, customers, and internal teams to minimize downtime.Customer & Field CommunicationServe as the primary communication hub between customers and field teams.Call/text/emai...