New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.    

POSITION SUMMARY

Accountable for determining root cause and corrective action for issues affecting products in service and implementing corrective actions. This will include all the troubleshooting related activities, revising and uploading the programs, collaborating with vendors, testing in the field, and writing comprehensive Instructions to Service document. Reports directly to Controls Supervisor, Service Engineering.