Step into a pivotal role as a Service Lead at Premier Equipment, Ontario’s top John Deere dealership. Focus on managing daily operations while ensuring exceptional customer service.
Your responsibilities will include processing work orders and supervising service technicians to maintain high levels of operational efficiency. This position is perfect for an organized leader who thrives in a fast-paced, technical environment. Your expertise will contribute to customer satisfaction and operational success.
Key Responsibilities:
• Oversee the entire work order cycle efficiently
• Assign work areas to service staff based on expertise
• Maintain invoice accuracy and proper account posting
• Promote parts sales and technician productivity
• Address customer inquiries effectively and timely
Requirements:
• Familiarity with John Deere and competitive equipment
• Understanding of mechanical terms is ideal
• Strong written and verbal communication skills
• Prof...