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Service Manager for Operational Excellence
Reesink Canada
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lloydminster, Canada
Location
lloydminster
Posted
June 01, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Join the forefront of customer service as a Service Manager, responsible for operational efficiency and technician development in a dealership setting. Ensure high-quality equipment servicing and customer satisfaction.
As a Service Manager, you'll be accountable for the overall performance of the service department, leading technicians and streamlining operations. Your role includes managing customer inquiries, ensuring prompt responses and quality control, while also collaborating with branch leadership to achieve service revenue targets across the dealership.
Key Responsibilities:
β’ Evaluate and coach technicians for performance improvements
β’ Monitor customer feedback to enhance service quality
β’ Ensure parts are available for scheduled jobs
β’ Manage warranty claims effectively for compliance
β’ Emphasize safety and regulatory adherence across the department
Requirements:
β’ 3-5 years of service management expe...
As a Service Manager, you'll be accountable for the overall performance of the service department, leading technicians and streamlining operations. Your role includes managing customer inquiries, ensuring prompt responses and quality control, while also collaborating with branch leadership to achieve service revenue targets across the dealership.
Key Responsibilities:
β’ Evaluate and coach technicians for performance improvements
β’ Monitor customer feedback to enhance service quality
β’ Ensure parts are available for scheduled jobs
β’ Manage warranty claims effectively for compliance
β’ Emphasize safety and regulatory adherence across the department
Requirements:
β’ 3-5 years of service management expe...