General information- CountryMexico- CityMexico City- Job ID*****- DepartmentHuman Resources- Experience LevelMID_SENIOR_LEVEL- Employment StatusFULL_TIME- Workplace TypeHybrid- Description & RequirementsAs a Service Now HR Service Delivery Program Manager in the HR Shared Services Center (HRSSC), you will serve as the primary liaison between HR operations teams and the ServiceNow HR Service Delivery (HRSD) platform.You will manage and implement minor updates, configuration changes, and enhancements to the platform, ensuring smooth HR processes and optimal employee experience.You will also support day-to-day operations by addressing change requests, troubleshooting issues, and helping maintain accurate system documentation.Our HR Shared Services team plays a critical role in delivering best-in-class employees' experiences worldwide.A Day In The Life Includes:- Provide project support for HR Service Delivery implementation on Service Now platform.
- Act as a lead and key contribut...