Become a pivotal part of Finning Canada's Service Operations as a Service Operations Planner. Your role will involve managing repair projects from inception to completion with a customer-focused approach.
As a Service Operations Planner, you will engage in the development of repair scopes and accurate quoting while maintaining strong customer relationships. Effective collaboration with service teams is essential for timely project delivery and enhanced service outcomes. Your expertise will directly impact customer satisfaction and operational performance.
Key Responsibilities:
• Oversee project quoting and scope development processes
• Ensure alignment with service technicians during project execution
• Communicate financial health and progress of service jobs
• Document all service requests and job transitions
• Assess warranty claims and collaborate with account teams
Requirements:
• 2+ years in repair management or technical service
• Strong skills in c...