What To Expect
As a Service Preparation Technician, you will be a key contributor to our Service Preparation Team. This team aims to prepare and triage customer repair requests using a standardised process and advanced augmentation tools, that take advantage of our highly connected vehicles. This process ensures a smooth and efficient onsite experience for our customers and workshop teams.
Service Preparation Technicians provide remote support to customers to resolve their concerns whenever possible. When a physical repair is required, you will perform remote diagnosis to determine which repair actions are required. You will have the opportunity to develop your technical skills through a combination of exciting training programs, and exposure to our advanced diagnostic tools.
To be successful at Tesla, you must be energetic, well-organized, and work smart. You should have a passion for the brand and the ability to create exceptional customer experiences.
We Offer
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