Elevate electric mobility by managing service strategies for EV charging solutions and enhancing customer satisfaction. Seeking a proactive leader to drive technical excellence and collaboration.
As a Service Product Manager, you’ll define and optimize service offerings while overseeing the spare parts lifecycle for high-powered EV chargers. This role demands a proactive approach in facilitating cross-functional collaboration and a deep understanding of customer needs. You will directly impact service delivery and innovation within the electric vehicle industry.
Key Responsibilities:
• Create comprehensive service offerings for EV charger models
• Lead the management of spare parts throughout product lifecycle
• Act as a liaison for customer feedback with R&D and service teams
• Implement specific market research strategies to identify needs
• Monitor spare part management performance and quarterly reviews
Requirements:
• Bachelor’s degree in engineering or 5...