Elevate shop operations at Toromont Cat as a Service Supervisor, ensuring exceptional customer satisfaction and safety standards. Lead a skilled team of technicians while promoting continuous development and collaboration.

As a Service Supervisor, you will be a vital liaison for corporate initiatives. This role requires providing leadership to a team, with a focus on safety and high-quality service. You will also manage service operations and work closely with other departments to optimize customer experience.

Key Responsibilities

• Model secure and environmentally sound work behaviors
• Provide exceptional customer service and schedule work orders
• Promote customer satisfaction and follow up on repairs
• Train team members to meet and exceed expectations
• Create quotes and prepare invoices for customers

Requirements

• Minimum post-secondary education required
• At least 3 years in a supervis...