Lead the management of the ServiceNow Discovery tool in Toronto, Canada, ensuring effective mapping of IT assets in the Configuration Management Database (CMDB). Dive into managing schedules and troubleshooting discovery issues.
As the ServiceNow Discovery Tool Manager, you will configure discovery infrastructure and develop extensive patterns for on-premises and cloud resources. Your role also involves supporting accuracy in CMDB data and collaborating with key internal and external stakeholders for tool implementation.
Key Responsibilities:
• Manage discovery infrastructure configurations and schedules
• Develop and maintain cloud and on-premises discovery patterns
• Troubleshoot and resolve discovery issues efficiently
• Ensure ongoing accuracy of CMDB data
• Work with teams to implement Discovery solutions
Requirements:
• Strong knowledge of ServiceNow Discovery
• Proven experience with CMDB management
• Effective issue troubleshooting expertise
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