ServiceNow ITOM Consultant
Position Overview

Seeking an experienced ServiceNow ITOM Consultant to manage infrastructure visibility, service mapping, event management, and operational automation for large telecom environments.

Responsibilities

• Configure Discovery, Service Mapping, and CMDB.


• Implement Event Management and Operational Intelligence.


• Integrate monitoring and network management tools.


• Support cloud, network, and infrastructure operations.


• Ensure CMDB accuracy and governance.

Required Skills

• ServiceNow ITOM


• Discovery


• Service Mapping


• Event Management


• CMDB


• Operational Intelligence


• Cloud Infrastructure


• Network Monitoring Tools


• IntegrationHub

Qualifications

• 5+ years of ServiceNow ITOM experience.


• CIS-ITOM preferred.

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