About the Role We're looking for a QA Engineer who thrives at the intersection of quality, operations, and technology.
In this role, you'll own the testing lifecycle for our ServiceNow ecosystem — designing test strategies, hunting down defects, and ensuring every feature we ship delivers a seamless experience for both internal teams and external customers.
You'll work closely with developers, scrum masters, and business stakeholders to keep quality at the centre of everything we build.
If you're someone who brings structure to complexity and takes pride in raising the bar for how software is tested and delivered, this is your seat at the table.
What You'll Do Design, implement, and execute test plans and test cases for new and existing ServiceNow features.
Identify, document, and track defects through resolution in close collaboration with developers and scrum masters.
Handle operational tasks: user management, role configuration, report generation, and syst...