Take charge as a Shop Service Supervisor, directing service operations and driving customer satisfaction. Utilize your leadership and mechanical expertise to support technicians effectively.
We are looking for a motivated Shop Service Supervisor to spearhead our service operations. This position involves managing daily workflows while ensuring safety and quality standards. You will train team members, handle repair schedules, and monitor service quality, making a significant impact on customer relationships.
Key Responsibilities:
• Promote safety and health in the workplace
• Supervise daily shop and field service workflows
• Ensure customer service needs are met
• Provide direction and support for technicians
• Follow up with customers to confirm satisfaction
Requirements:
• High School Diploma or equivalent required
• 5–10 years in heavy equipment or agricultural industry
• Previous leadership experience is an asset
• Excellent problem-solving and ...