SMS Automation & Insights Operational Lead
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Job Description
What this Job Entails:
You will serve as the Strategic Shield for the client’s telephony ecosystem, managing a team dedicated to SMS binding, traffic integrity and abuse mitigation.
Scope:
Uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
Determines methods and procedures on new assignments and may coordinate activities of other personnel.
Roles and Responsibilities:
Strategic Evolution: Lead the transition from manual execution to strategic evaluation, focusing on long-term program autonomy and the Big Picture.
AI Integration: Implement AI-driven strategies to identify traffic trends, predict potential abuse (e.g., Probe Pumping), and automate the detection of performance anomalies.