This role focuses on delivering essential support services for the operation of critical telecommunication systems, central data center systems, and client infrastructure, encompassing the following scope of work.

• Monitoring of data network operation   
• Management of alerts from monitoring systems (NOC/SOC)  
• Monitoring the availability of telecommunication circuits and equipment 
• Management-Parameterisation of telecommunication equipment  
• Telephone user support, fault monitoring and reporting 
• Solving technical problems of first and second level 

Requirements

• Bachelor’s Degree in Computer Science or related technical discipline, or the equivalent combination of education, professional training, or work experience
• Excellent verbal and written communication skills, both in Greek and ...