Elevate customer engagement as the Social Media Supervisor for T&T Supermarket. Oversee content creation, customer interactions, and daily operations on all social media platforms.
As a Local Communication Supervisor, you will report directly to the Store Administrator, focusing on enhancing the store’s online presence. Responsibilities include managing daily social media updates, collaborating with store departments for promotions, and conducting regular data analysis to meet KPIs. You will also assist in customer service tasks and train team members for improved performance.
Key Responsibilities:
• Manage daily updates on social media channels
• Collaborate with departments to promote products
• Create and edit content as per department needs
• Represent store branding in social media initiatives
• Train customer service team for social media engagement
Requirements:
• Bilingual in English and Chinese (Cantonese/Mandarin)
• Experience with social media p...