Step into the role of Subscription Renewal Specialist, playing a critical part in managing the software subscription lifecycle. This role emphasizes detail-oriented work and customer communication within a collaborative operations team.
You will be responsible for the complete renewal process, where your strong eye for accuracy and proactive engagement with customers will shine. Working with cross-functional teams like Sales and Accounting, you'll ensure data integrity and operational efficiency. This individual contributor role offers future growth opportunities based on performance.
Key Responsibilities:
• Manage the full lifecycle of subscription renewals
• Review and create accurate quotes and order forms
• Submit purchase orders and liaise with vendors
• Follow up with customers to resolve renewal issues
• Support monthly revenue recognition tracking efforts
Requirements:
• 2+ years in subscription renewals or related positions
• High proficiency in E...