• Experience utilizing a consultative approach while interacting with customers and appropriate representatives to analyze, validate, specify, verify, document, and manage the requirements.
• Experience supporting solutions utilizing one or more of the following technologies: Windows; Linux Administration (Red Hat or Oracle); Java Middleware – Jboss EAP, WebLogic, WebSphere, etc.; IIS; JDBC Connectivity; NGINX; MQ; KAFKA; OPENSHIFT.
• Ability to quickly learn new technologies.
• Strong customer service skills with high level of professionalism, and ability to work with complex situations.
• Deep troubleshooting/problem‑solving skills.

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