Position Overview:

We are currently looking for Spanish-speaking Customer Support Agents to join a fast-growing team in Lisbon. This is an exciting opportunity to work with leading global brands in the digital advertising space, supporting high-value clients and helping them grow their presence online.

Main Responsibilities:

- Provide support to high-level clients via chat, email, and phone.

- Assist customers with the self-serve advertising platform and related tools.

- Deliver pre- and post-sales support for digital advertising products.

- Troubleshoot and resolve technical issues, such as bugs or delivery errors.

- Communicate updates and resolutions to clients in a timely and professional manner.

- Identify opportunities for customers to enhance their advertising perform...