Mercier Consultancy is excited to announce an opening for a Spanish-Speaking Customer Support Representative for our Ride-Sharing App Department in Greece! In this dynamic role, you will assist our Spanish-speaking users as they navigate our ride-sharing platform, providing top-notch support and ensuring a seamless experience. Your proficiency in Spanish will be essential in helping customers derive maximum value from our services.

This position is perfect for individuals who are passionate about technology, transportation, and exceptional customer service. If you thrive in a fast-paced environment and enjoy problem-solving, we would love to hear from you!

Responsibilities

• Respond to customer inquiries in Spanish via email, phone, and chat
• Assist users with account issues, ride bookings, and fare inquiries
• Document customer interactions and resolutions accurately in our support system
• Collaborate with technical teams to resolve cu...