Bilingual Specialist (English & French) Loan Quality Control – 2 Year Contract

The role supports mortgage quality review to verify vendor underwriting practices against BMO’s requirements. Proficiency in both English and French is required. Underwriting experience of residential mortgages is highly preferred.

Responsibilities

• Executes work and audits files to ensure timely, accurate, and efficient service delivery.
• Ensures consistent, high‑quality practices and achievement of business results in alignment with strategies and productivity goals.
• Analyzes root causes of errors discovered during underwriting to facilitate effective communication and coaching.
• Provides ongoing support to continuous improvement processes of the business unit.
• Develops creative solutions and proposes new approaches.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works mostly i...