Job Description (2 Year Contract)

The Bilingual Specialist (English & French) Loan Quality Control will support mortgage quality review to verify vendor's underwriting practice following BMO’s requirements. Proficiency in both English and French is required. Underwriting experience of residential mortgages is highly preferred.

Responsibilities

• Executes work and audit files to ensure timely, accurate, and efficient service delivery.
• Ensures consistent, high-quality practices/work and the achievement of business results in alignment with business/group strategies and with productivity goals.
• Analyzes root causes of any errors discovered during underwriting to provide for effective communication and coaching.
• Provides ongoing support to the continuous improvement process of the business unit.
• Thinks creatively and proposes new solutions.
• Exercises judgment to identify, diagnose, and solve problems wi...