AS AN SR. AWS CONSULTANT, YOU WILL HAVE THE OPPORTUNITY TO

• Support customers in the adoption of Amazon Connect solutions, ensuring successful implementation and helping to achieve positive outcomes for NeuraFlash clients.
• Conduct technology assessment and audits to identify the need (from an ROI and outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity.
• Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
• Facilitate business process reviews with customers to understand their requirements and challenges. Assist in documenting these needs to guide solution design.
• Translate high-level business goals into actionable, clear, and well-structured user stories that can be used by development or implementation teams to create solutions.
• Act as a liaison between...