Purpose & Overall Relevance for the Organisation

The GPO teams in GBS are responsible for driving the functional design of services and standard solutions, and supporting their implementation. They will also upskill, train and develop the continuous improvement capability of GBS overall, as well as in market and functional teams. They will be concerned with ensuring quality, compliance and productivity of the services and processes provided by GBS, managing continuous improvement initiatives and shaping the digital solution agenda.

The Finance Primary Data Senior Manager will be allocated responsibility for a sub-process. You will be responsible for managing the relationship with key customers of that sub-process, understanding customer needs and requirements to be able to input into the customer board, formulate the solution and service strategy, define KPIs for the service, specify the solution and system requirements, and manage and prioritise deman...