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Sr. qa engineer (contact center)

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Value2Biz
πŸ“ mexico city, Mexico
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Location mexico city
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Posted June 10, 2026
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Commute Local Area
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Job Description

Job Title: Sr. Telecommunications QA Engineer
Location: Remote within Mexico (other locations will be ignored)
Type: Full Time / Contractor
Compensation: $55,000 MXN per month (contractor)
About Us:
Value2 Biz is committed to delivering seamless customer engagement solutions through cutting-edge technology and innovation. We're seeking a highly skilled Sr. Telecommunications QA Engineer with deep expertise in North American dial plans, emergency response systems, and contact center telephony. This is a pure QA engineering role with a strong focus on voice and call flows β€” Five9 experience is a plus, not a requirement.
Key Responsibilities:
- Perform end-to-end quality assurance on telecommunications and contact center systems, focusing on call routing, North American dial plan compliance (911, 10-digit dialing, etc.), and emergency response handling. - Validate call scenarios including inbound/outbound dialing, E911 triggers, and multi-site telephony configurations...

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πŸ“ Location Details

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City
mexico city
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Country
Mexico
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Commute
Local Area

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