ABOUT THE ROLE

At Salesforce, we don’t just build technology we help our customers transform their businesses and achieve faster time‑to‑value. As a Senior Success Guide , you’ll play a critical role in that journey by blending deep product knowledge, hands‑on solutioning, and consultative engagement to accelerate customer adoption and outcomes. You will partner with customers to understand their business needs, align them with Salesforce capabilities, and co‑create solutions that drive measurable impact. From leading discovery sessions and facilitating solution discussions, to showcasing platform capabilities through demos and collaboratively building prototypes, you will bring strategy and execution together to help customers unlock value faster.

RESPONSIBILITIES

• Provide prescriptive recommendations, best practices, and technical advice for improving adoption.
• Deliver 1:1 Expert Coaching Sessions and Ad‑Hoc Success Engagements....