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Sr Time Specialist

🏢
ADP
📍 Turin, Italy
📍
Location Turin
📅
Posted June 05, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Position Description

Senior Time Specialist

JOB PURPOSE:

To maximize value for clients by:

  • Single Point of Contact
  • Rapidly resolving client queries in response to phone calls, CRM and emails
  • Continuously improving process and service
  • To solve complex client queries, issues and requests on T&A ADP applications and deliver all other related services accurately and on time.

    • KEY RESPONSIBILITIES:

    To ensure delivery of excellent service through:

  • Resolving client queries, issues and requests to client satisfaction within agreed service levels
  • Identifying and implementing service, process and product improvements
  • Managing CRM and email case loads whilst being available to answer client phone queries
  • Managing client expectations with regard to case resolution timescalesEnsuring that product knowledge is kept up to ...

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    📍 Location Details

    🌆
    City
    Turin
    🗺️
    Country
    Italy
    🚗
    Commute
    Local Area

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