Join Stellantis as the After Sales Training Coordinator to enhance dealership training programs. Focus on developing bilingual content and evaluating service improvement initiatives.
This essential role involves designing and managing training programs for dealership service teams and corporate staff. You will create bilingual training materials and align them with business objectives while adapting programs based on feedback. Overseeing enrollment and certification ensures integrity in your initiatives.
Key Responsibilities:
• Create, update, and deliver bilingual training curricula
• Analyze feedback to adapt training to needs
• Collaborate with experts to produce targeted content
• Manage dealer communications and track certifications
• Forecast budgets for training initiatives
Requirements:
• Education in Business, Training & Development, or related field
• Bilingual communication in English and French
• Experience in training program development in...