Elevate the customer journey as a Store Experience Manager with Sephora in Vancouver, BC. Lead beauty services, manage events, and develop team talent in a vibrant retail environment.
At Sephora Canada, the Store Experience Manager oversees client experience, driving service excellence in the Beauty, Skin, and Fragrance Studio. You will manage daily operations and ensure team training while embracing innovative solutions to enhance customer satisfaction. This full-time position calls for effective communication and leadership in a dynamic store atmosphere.
Key Responsibilities:
• Manage client experience and service delivery in-store
• Train and develop beauty advisors and senior staff roles
• Oversee daily studio operations and team performance
• Implement visual merchandising concepts and standards
• Maintain relationships with vendors and brand representatives
Requirements:
• 2-4 years in a similar role in a high-volume store
• Strong verbal and written...