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Job Description
Description
Store Leadership
Provide overall leadership and direction for the store team, including department managers and staff.
Foster a positive, respectful, and team-oriented workplace culture.
Set clear expectations for service, performance, and accountability.
Business Performance
Monitor store sales performance and key operating metrics.
Manage labour scheduling and operating costs to support financial targets.
Work with department managers to drive sales growth and operational consistency.
Customer Experience
Ensure the store delivers a welcoming and professional shopping experience.
Maintain strong service standards and address customer concerns when required.
Merchandising and Store Standards
Ensure store present...