Transform the future of data with Behavox as a Strategic Account Manager. Own relationships with top financial institutions while managing compliance and operational needs across a global portfolio.
In this pivotal role, you will lead efforts in account management for complex financial institutions. You’ll leverage your deep knowledge of compliance technologies to enhance customer retention and grow the business strategically. Responsibilities span from risk assessment to driving executive business reviews, ensuring Behavox delivers on clients’ needs.
Key Responsibilities:
• Monitor account health and identify risks proactively
• Design and deliver executive business reviews tailored to client needs
• Own renewals, leading negotiations and forecasting churn risk
• Identify expansion opportunities and execute commercial strategies
• Manage client communications and delivery follow-through
Requirements:
• Expertise in enterprise compliance technology frameworks...