Strategic Customer Success Manager

SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Strategic Customer Success Manager to ensure the long‑term success of our clients by nurturing exceptional client relationships and delivering continuous value through our platform. This role involves working closely with large, strategic clients to understand their business goals, drive adoption of SOCi solutions, and achieve measurable outcomes. The ideal candidate is passionate about client service and skilled in handling complex client portfolios.

SOCi expects to pay a base salary in the range of $90,000 - $115,000 USD base plus bonuses/commission. Within the range, individual pay is determined by factors such as job‑related skills, experience, and relevant education or training.

Who We Are

SOCi is the leader in AI‑powered marketing solutions for multi‑location businesses. With ...