Position Responsibilities

Strategy and Enterprise Program Delivery

• Develop and execute transformative RIM strategies that leverage data, analytics, AI, and automation, ensuring Manulife’s compliance with global regulatory standards while improving operational efficiency and control effectiveness.
• Lead and manage high-profile, enterprise-wide projects implementing records management solutions, workflow automation, and digital capabilities across key repositories and platforms, including Microsoft 365, SharePoint, Purview, and the Power Platform.
• Collaborate with global leaders and stakeholders across operations, technology, legal, compliance, and risk to drive RIM policy compliance, awareness, and training initiatives.

Governance and Operations

• Manage RIM program governance through Steer Committees, Segment/Function Record Officer Forums, and Program Working Groups to ensure timely execution against prog...