Athabasca University's Service Centre is recruiting for three (3) permanent-full-time Level II Student Service Advisors.

First consideration will be given to internal applicants according to the AUPE Collective Agreement, Article 11.02.

The Position

The Student Service Advisor – Level II (SSA-II) is engaged in the delivery of responsive and integrated services that support academic success and progression with learning goals. A thorough understanding of AU policies, procedures and systems are leveraged to address diverse student queries with a focus on student empowerment and inclusion. The SSA-II role involves assisting learners who are navigating university systems by understanding available services, guiding them through processes, and pointing them to resources that support academic success. The SSA-II will provide general information related to admissions, registration, tuition, and financial aid for different types of learners with a focus on first...