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Subregional Head of Customer Success

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DIGITAL REALTY
πŸ“ Netherlands, Netherlands
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Location Netherlands
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Posted June 09, 2026
πŸš—
Commute Local Area
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Job Description

Your role

  • Supports Head of Customer Success - EMEA in relation to the overall performance of the Customer Success function.
  • Leads Regional / Sub Regional Customer Success teams aligned to the Global Operating Model to achieve Business Unit and corporate goals and objectives.
  • Accountable for developing and maintaining Regional / Sub Regional Customer Success relationships with all internal cross functional teams to ensure scope and policies of the Customer Success function are clear and adhered to.Β 
  • Responsible for implementation of Global Customer Success defined responsibilities and processes including Customer Health, Customer Lifecycle, and Customer Onboarding within the Region / Sub Region.
  • Accountable for attainment of appropriate key performance indicators to measure the success of the overall Customer Success function within the Region / Sub Region across in scope customers.Β 
  • Accountable for overall post sales cust...
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    πŸ“ Location Details

    πŸŒ†
    City
    Netherlands
    πŸ—ΊοΈ
    Country
    Netherlands
    πŸš—
    Commute
    Local Area

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