Exciting opportunity at Loblaw Companies Limited as a Supply Chain Customer Enablement Lead. Drive key initiatives that elevate customer satisfaction and operational efficiency within the retail space.
This manager position is critical in liaising with Loblaw and Pharmaprix / Shoppers Drug Mart’s business leaders while focusing on critical areas such as relationship management and communication. Your work will help improve service standards and operational effectiveness, bridging gaps between supply chains and retail demands.
Key Responsibilities:
• Act as liaison between Supply Chain and Retail executives
• Identify and address customer service issues proactively
• Update teams on service levels and operational updates
• Manage supply chain incidents and communicate resolutions
• Foster awareness of system changes and improvements
Requirements:
• 5-7 years in Grocery, Pharmacy Retail, or Supply Chain
• Strong ability to build and maintain relationships