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Support Agent (No experience required)

🏢
Vista
📍 Mexico City, Mexico
📍
Location Mexico City
📅
Posted June 05, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

We enjoy what we do, and we are committed to improving moviegoers' cinema experience. If you live in Mexico City, join us as a Helpdesk Support Specialist.

Key Responsibilities

  • Investigating and resolving problems that arise with our software at a 1st level
  • Investigating and determining issues not concerning Vista such as hardware malfunctions, OS problems, and network connectivity that arise at a 1st level
  • Using SQL Server and SQL statements to assist with problem solving
  • Escalating problems with the proper parties when it cannot be easily resolved during 1st level troubleshooting - this includes opening support tickets with 2nd level support with all necessary logs and supporting information

    • About Vista

    Vista is a world-leading company that makes software for the cinema industry. Started in Auckland, New Zealand, over 25 years ago, we now serve cinemas, film distributors, and moviegoers worldwide.

    We ...

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    📍 Location Details

    🌆
    City
    Mexico City
    🗺️
    Country
    Mexico
    🚗
    Commute
    Local Area

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