As a Support Engineer for Integrations at Globalfaces, you will ensure the smooth operation of integrations and applications. This role relies on your expertise in incident response and quality assurance to enhance our platform.
Reporting to the Manager of Architecture & Integrations, you will be responsible for the operational aspects of our integrations. Your role involves collaborating closely with internal teams and external partners to resolve issues swiftly and implement changes effectively. Your critical thinking will directly influence operational efficiency.
Key Responsibilities:
• Oversee integration performance and alert management
• Document processes and maintain operational artifacts
• Execute configuration management for deployments
• Coordinate IT tasks for onboarding and launches
• Offer Level 1 technical support and analysis
Requirements:
• 4+ years of experience in a similar role
• Background in .Net, React applications, and SQL
• Exp...